A hotel housekeeper, from the Dominican Republic, has won a City Council seat in Providence, Rhode Island. Carmen balances cleaning hotel rooms with navigating a political establishment that does not easily acquiesce to the needs of working people. She falls in love and gets married, but the relationship falls apart. That doesn’t stop her from gaining confidence in her new political role. She manages complicated neighborhood dynamics, and takes on issues of tax equity and fair wages. Despite her leadership, she faces a tight re-election campaign when her contenders suggest a more traditional politician would do a better job.